Refund policy
At Kickoff Classics, we want you to be completely satisfied with your purchase. Please review our return guidelines below.
Eligibility and Conditions
- Return Period: Returns are accepted within 30 days of the purchase date.
- Free Return Shipping: We offer free return shipping on eligible items.
- Restocking Fee: A 15% restocking fee will apply to all returns.
- Final Sale Items: Please note, we do not accept returns on final sale items or gift cards.
The Process
- Contact Us First: To initiate a return, please email us at info@kickoffclassics.shop. Once your return is approved, you’ll receive instructions for returning the item.
- Packaging and Return: After approval, use the free return shipping label we provide. Any items sent back without prior approval will not be accepted.
Damages and Issues
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 30 days at info@kickoffclassics.shop. For issues due to manufacturing or shipping errors on our part, we will offer a free replacement or refund as needed.
Refunds
Once we’ve received and inspected your return, we’ll notify you if your refund is approved. Approved refunds will be processed to your original payment method. Please allow time for your bank or credit card company to complete the refund process.
For questions about our return policy, please don’t hesitate to reach out to us at info@kickoffclassics.shop.